Shipping
Shipping Policy
General Information
Get Tarka Foods & Spice It Up Foods products delivered to your doorstep!
- Orders are sent out in the sequence they’re received.
- It takes us roughly one to three days to prepare, pack, and ship out your order. Shipping times are calculated once the order has been fulfilled, NOT once the order has been placed.
- We usually ship early in the week to ensure your order arrives before the weekend. To arrive the same week, order cut-off for Alberta-Manitoba is Monday; cut-off for BC is Wednesday.
- Our parcels are delivered packed in a keep-cold liner and frozen gel packs to maintain safe product temperature while in transit.
- Place the product into your freezer immediately upon arrival, even if it is partially defrosted. If you place it in your refrigerator and let it thaw, please use it within 5 days.
- All orders within Canada are shipped via Canada Post or Courier Service.
- We charge Flat Rate Shipping to keep it simple and affordable for you.
Packaging
- The frozen gel packs that come with your order can be reused. To dispose, cut and drain in the sink.
- Please recycle the cardboard box.
- The thermal liners are not recyclable at this time but can be reused indefinitely.
- The use of paper filler is to help reduce air space and keep the product cold—please recycle it when you are done using it.
Disclosures
- We make our very best efforts to deliver your order on time, with no guaranteed delivery date.
- Shipping price (cost) subject to change without prior notice, at the sole discretion of the company.
- COVID-19 is currently making some shipping situations more complex than usual. Please understand any related potential delays. Be kind, be safe!
Our Shipping Destinations
BC: Lower Mainland (Burnaby, Coquitlam, Langley, New Westminster, Richmond, Surrey, Vancouver, North Vancouver, West Vancouver, White Rock) – All products available.
BC: Outside of Lower Mainland – Only sauces and non-meat products available.
Alberta, Manitoba – Only sauces and non-meat products available.
All Other Provinces & Territories – Coming soon! Click below for more information.
We're working hard to get our entire product line available coast-to-coast! Check back often to see new products available in your area.